All Features Included

Complete field service platform

From route optimization to invoicing—one system for your entire operation. No feature gating, no hidden costs.

Route Optimization

Cut travel time by ~30%

Advanced optimization algorithms that calculate the most efficient routes for your technicians. Consider skills, availability, traffic, and SLA priorities—all in seconds.

Optimize dozens of routes in seconds

Skills-based matching for the right technician

SLA-aware prioritization prevents breaches

Multi-day planning with freeze windows

Capabilities

Google Maps traffic data

Appointment window constraints

Technician break scheduling

Skills-based assignments

Drag-and-drop adjustments

Freeze window protection

SLA Tracking

Never miss a deadline

Real-time SLA monitoring with response and resolution time tracking. Visual countdown timers, pause/resume capabilities, and breach prevention through route optimization.

Visual countdown timers per work order

Pause/resume for accurate timing

SLA compliance metrics

Configurable policies per contract

Capabilities

Response time tracking

Resolution time tracking

Pause/resume SLA timers

Business hours calculation

Holiday calendar support

Contract-level SLA policies

Mobile Apps

iOS & Android

Native mobile apps designed for field work. View schedules, update work orders, capture photos and signatures, and sync everything when back online.

Full offline support for remote areas

Photo capture with annotations

Digital signatures on-site

Interactive checklists

Capabilities

Today's schedule view

Turn-by-turn navigation

Time tracking with GPS

Parts used tracking

Customer notes and history

Push notifications

Live Map

Real-time GPS tracking

See your entire field team on an interactive map. Track locations in real-time, view ETAs, find nearby technicians, and dispatch on the fly.

Real-time technician locations

Live ETA calculations

Find nearest available technician

Instant dispatch and reassignment

Capabilities

Location history tracking

Status indicators (traveling, on-site, idle)

Customer location pins

Route visualization

Traffic layer overlay

ETA calculations

And much more...

Everything you need to manage your field service operations.

Work Orders

Full lifecycle management from creation to completion with customizable statuses and workflows.

Digital Checklists

Ensure consistent service quality with customizable checklists and digital forms.

Preventive Maintenance

Schedule recurring maintenance with automated work order generation and reminders.

Inventory Management

Track parts across warehouses and mobile vans with transfer management.

Van Stock

Manage technician vehicle inventory with replenishment requests and usage tracking.

Contracts

Manage service contracts with SLA policies and billing rules.

Equipment Tracking

Customer asset registry with complete maintenance history and warranty tracking.

Customer Management

Complete customer profiles with contacts, multiple locations, and service history.

Field Scheduling

Technician calendars with availability, shifts, holidays, and unavailability tracking.

Time Tracking

Automatic work logs with travel time tracking and labor cost calculations.

Invoicing

Generate invoices from work orders with parts, labor, and custom line items.

Multi-language

Full English and Estonian support throughout the platform and mobile apps.

API Access Coming Soon

REST API for custom integrations and automation is on our roadmap.

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Ready to streamline your field operations?

Join the teams using NextFSM to optimize routes, track SLAs, and empower their technicians with mobile tools that actually work.

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14-day free trial. No credit card required.