Welcome to NextFSM

What is NextFSM?

NextFSM is a comprehensive field service management platform designed for businesses that dispatch technicians to customer locations. Whether you manage HVAC systems, elevators, fire safety equipment, or any other service-based operation, NextFSM streamlines your entire workflow from customer call to invoice.

Who is NextFSM for?

NextFSM is built for:

• Service Companies - HVAC, plumbing, electrical, elevator maintenance
• IT Services - Hardware support, network infrastructure, printer maintenance
• Equipment Maintenance - Fire safety, medical equipment, industrial machinery
• Facility Management - Building maintenance, property management
• Field Service Teams - Any business dispatching technicians to customer sites

Core Features

Work Order Management

Create, assign, and track service jobs through their complete lifecycle. Attach checklists, capture photos, collect signatures, and record parts used - all from the field.

Smart Dispatching

Assign the right technician to each job based on skills, location, and availability. Optimize routes to reduce drive time and increase daily job capacity.

Equipment Tracking

Maintain a complete history of every device you service. Track maintenance schedules, warranty status, and service history across all customer locations.

Inventory Control

Monitor parts and materials across warehouses and technician vans. Track stock levels, manage transfers, and know exactly what's available where.

Contract & SLA Management

Define service level agreements with response and resolution time targets. Automatically track SLA compliance and get alerts before breaches occur.

Quick Links

Settings & Configuration

Need Help?

If you can't find what you're looking for, contact our support team at support@nextfsm.com.