Time Off

Block time when users are unavailable for work assignments.

Access

• All users - Manage own time off
• Admin/Dispatcher - Manage team time off

Adding Time Off

1. Click Add Time Off
2. Select start date
3. Select end date (optional, for multi-day)
4. Choose all-day or specific hours
5. Select reason
6. Add notes (optional)
7. Save

Reasons

• Vacation - Planned time off
• Sick - Illness or medical
• Training - Professional development
• Personal - Other personal reasons

All-Day vs Partial

All-Day

User unavailable for entire day(s).

Example: Vacation Dec 23-27 (5 full days)

Partial Day

Block specific hours only:

Example: Doctor appointment

• Date: Dec 21
• Time: 14:00-16:00
• User available before and after

Multi-Day Ranges

Select a date range for consecutive days:

1. Set start date
2. Set end date
3. All days in between are blocked

Example: Dec 23 to Dec 27 creates 5 unavailability entries.

Grouped Display

Consecutive days with same settings are grouped:

Instead of:

• Dec 23 - Vacation
• Dec 24 - Vacation
• Dec 25 - Vacation

Shows:

• Dec 23-25 - Vacation (3 days)

Effect on Scheduling

Unavailable time affects:

• Route optimizer - Won't schedule work during blocked time
• Manual assignment - Shows warning if assigning during time off
• Calendar view - Displays unavailability blocks

Removing Time Off

Click Remove on any time off entry:

• Single entries removed individually
• Grouped entries remove all days in group

Mobile Access

Technicians can add their own time off from the mobile app:

• Same options as web
• Syncs immediately
• Visible to dispatchers