Integrations

Connect NextFSM with external business systems. Admin only.

Odoo Integration

Sync customers, products, and invoices with Odoo ERP.

Setup

1. Click Enable Odoo
2. Enter connection details:
   • API URL - Your Odoo instance (e.g., https://yourcompany.odoo.com)
   • Database - Odoo database name
   • Username - API user email
   • API Key - Odoo API key (not password)
3. Click Test Connection
4. Save settings

Getting Odoo API Key

Recommended: Create a dedicated API user account for NextFSM integration.

1. Log into Odoo as admin
2. Go to Settings > Users
3. Create new user (e.g., "NextFSM Integration") or select existing
4. Click "API Keys" tab
5. Generate new key
6. Copy and paste into NextFSM

Using a separate account allows:

• Tracking API actions separately in Odoo logs
• Revoking access without affecting other users
• Setting specific permissions for integration

Sync Options

Toggle sync for each data type:

Customers:

• Push new customers to Odoo
• Pull customer updates from Odoo
• Match by VAT number or name

Products:

• Sync inventory products
• Match by product code
• Pull pricing from Odoo

Invoices:

• Push invoices to Odoo
• Creates draft invoices in Odoo
• Links to Odoo customer record

Automatic Webhooks

When you enable sync for a data type, NextFSM automatically:

• Creates a webhook in your Odoo instance
• Configures it to send updates to NextFSM
• Uses a secure secret for validation

No manual webhook setup required.

Regenerate Secret: If you suspect the webhook secret is compromised:

1. Click Regenerate Secret
2. Webhooks are automatically updated with new secret

Default Service Product

Set Odoo product ID for service line items:

• Used when pushing invoices
• Maps NextFSM services to Odoo product

Connection Status

Dashboard shows:

• Last sync timestamp
• Sync errors (if any)
• Record counts synced

Troubleshooting

Connection Failed:

• Verify API URL is correct
• Check API key is valid
• Ensure user has API access in Odoo

Sync Errors:

• Check Odoo for duplicate records
• Verify required fields are filled
• Review error message for details